Thomas Search is delighted to be partnering with a leading estate management organisation to recruit for an PFI Commercial & Compliance Support Manager. This is a rare and exciting opportunity to join a client-side team managing a large and diverse portfolio of assets across a wide geographic area.
Key Purpose of Role
As Commercial & Compliance Support Manager you will enhance commercial efficiency, ensure strong adherence to contractual and assurance processes, assist with risk management, and support the fulfilment of the company commercial obligations.
Provide high quality commercial, administrative and governance support to the Senior Leadership Team.
Support operational and compliance assurance activities of the SPV.
Performance monitoring and commercial oversight of the PFI project against contract deliverables. Commercial Support
Assist the Head of Commercial in preparing commercial reports, briefings, and recommendations for the Executive
Support the development, implementation and maintenance of commercial policies and procedures
Conduct data gathering, analysis and preparation of commercial documentation to support decision making
Assist in the administration of insurance renewals, claims processes, and associated documentation
Maintain clear document and version control for commercial files and contract documentation
Support negotiations with suppliers, advisors, and other external stakeholders by preparing materials, maintaining logs, and tracking actions
Support the Head of Commercial on contractual matters or broader commercial aspects of the SPV business Contract and Assurance Management
Monitor FM performance against contractual PIs and service standards Contract & Assurance Management
Support the FM Assurance Manager in auditing FM systems, processes and quality management arrangements
Conduct systematic evaluation of audit evidence to support compliance monitoring and hand back readiness
Validate service scoring and identify areas where performance should be challenged
Review non-compliance and audit observations; record, track and follow-up corrective actions to resolution
Work with Finance colleagues to review the UP process, validating payments, performance deductions and service variations
Evidence and maintain clear audit trail in preparation for third party audits
Support the Construction Assurance Manager in reviewing specification and quality of construction activities against the Contractor’s proposals General
Review and maintain contract documentation, registers, trackers, and commercial databases to ensure accuracy and readiness for assurance activities
Prepare presentation materials, dashboards, and reporting packs for SMT and Executive meetings
Provide clear, evidence-based reporting to the SMT and Executive
Contribute to the development of improved systems for contract management, assurance, reporting, and commercial governance
Liaise with internal teams including Construction, FM assurance, Lifecycle, and Finance to gather information and ensure alignment
Uphold Company Vision and Values in all activities Qualifications & Experience
Experience supporting commercial, procurement, legal or contractual functions
Understanding of performance monitoring and auditing
Knowledge of Quality management systems
Experience supporting public-sector clients or regulated industries
Strong reporting and stakeholder management skills
Exposure to PPP/PFI contracts or long-term structured contractual environments (Desirable)
Understanding of infrastructure, construction, or FM services (Desirable)
Strong ICT skills
Ability to obtain MoD SC clearance
Full driving licence