Are you an experienced security officer who is looking for flexible hours in Oxford and would like the opportunity to apply your skills and experience within the team at Ward?
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As a Contract Support Officer you will be the access control to the building, meeting and greeting visitors, contractors and staff, you will be vigilant and be the first point of call for any suspicious activity. Within this you will carry out ID checks, respond to emergencies and provide information to all staff and visitors.
The successful candidate will need to have customer service experience and excellent personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling and Front of House duties as required. The suitable candidate will be able to cover sickness, holidays and events when required, including last minute cover when contacted. Full flexibility is a must for this role.Role: Contract Support OfficerPay Rate: £13.00 per hourShift Pattern: Days, Nights and Weekends (full flexibility required)Location: Oxford Role Requirements: Door Supervisor SIA licence and UK Driving licence (desired)What benefits we offer via our ReWard membership:
Discounted gym membership
Retail vouchers
Restaurant and Supermarket vouchers
Cinema tickets
24/7 free Employee Assistance programme
Other benefits include:
SIA Licensing savings scheme
Cycle to work salary sacrifice scheme
Pension and Life Assurance benefits
Main Duties:
To provide the security measures necessary for the safeguarding of the property and people within the premises
Cover reception duties if/when required (Front of House experience is desired)
To protect the premises above from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business.
To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism.
To detect, where possible, those responsible for losses or malicious damage to the client's property.
To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client's personnel or visitors whom the client management can verify.
To ensure that all reasonable instructions the client issues are implicitly and swiftly acknowledged.
To provide a robust and efficient emergency response system to any emergency within the premises/building.
To offer advice / assistance staff and visitors
Protect the premises, property and personnel from theft, damage and violence
Patrol the site and buildings to prevent fire, flood, theft and damage
To deter unauthorised activity
Search premises and people as instructed
Provide access to cleaners and maintenance staff as instructed
Provide first aid response
Provide staff to assist, as directed, in support of programmes, corporate events and functions
Checking and validating all staff, visitors and contractors passes
Issue and log keys; ensure their security and safe return after use
Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms
Maintaining a log of occurrences
Production of incident reports
Direct and assist visitors
Locking and unlocking of offices as necessary
Checking of firefighting equipment
Monitoring and overseeing the effective performance of security equipment
Comply with and operate site security instructions and policies
Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats
Must Haves:
Valid SIA licence
Valid CCTV licence (desired, not essential)
UK Drivers licence (preferable)
Proven work experience as a Security Officer (minimum 1 year)
Excellent customer service and communication skills
High level of self-presentation
IT literate- Ability to operate detecting systems and emergency equipment
Quick thinking and problem-solving skills
A positive attitude to dealing with people and taking on challenges