Salary: £25,871.00 to £28,151.00 per year, pro rata
About the role:
We’re seeking someone who wants to make a real difference each day and create value from every experience, unlocking potential in both themselves and others. As an Advice and Admissions Adviser at our Surrey campuses, you could be the first point of contact for our learners and visitors. You'd provide advice on the full range of courses and services offered at the college, and sometimes support and encouragement too, to overcome fears and perceived limitations. Our aim is to help learners push past hurdles and achieve what they never thought was possible.
Would you like to help them begin their journey? You will enable people to make informed choices, direct them to other services when appropriate, arrange interviews, confirm offers, and liaise closely with faculty teams to convert applicants to enrolments. When required, you’ll also cover reception duties.
You will receive full training and support from Activate Learning, an organization with a strong reputation. This is a permanent, full-time role working 37 hours per week during term time (0.84 FTE) across our Surrey campuses in Guildford, Farnham, and Merrist Wood.
What do you need to be successful in this role?
* Great with people and an excellent communicator
* Ability to engage with learners, staff, and visitors with ease
* Positive attitude and excellent customer service skills
* Organizational skills and a proactive problem-solving approach
* Experience in administration or customer service is beneficial, but we welcome candidates looking to develop their skills
Who we are:
Activate Learning is a pioneering education group committed to transforming lives through learning. We value our employees and strive to create a diverse, inclusive environment where everyone can pursue their career goals and flourish.
Benefits include:
* Monthly Staff Appreciation Awards
* Wellbeing & Resources Groups
* Various company benefits including free eye tests, health cash plans
* Continuous professional development opportunities
* Tailored induction and development programs for staff
* Pension schemes
* Up to 6 weeks paid annual leave
* Flexible working options
* On-site facilities such as free parking, refectories, salons, and gym access
Applicants should apply early; applications are reviewed on a rolling basis. Activate Learning is committed to safeguarding and expects all staff to share this commitment. Successful applicants will require a DBS check and must be eligible to work in the UK. We encourage applications from all candidates who meet or exceed minimum criteria and are committed to inclusive hiring.
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