What you’ll be doing:
Key responsibilities
1. You will be responsible for inspiring and exciting your audience – staff and customers alike.
2. You will be responsible for relationship building to develop partnerships that will increase turnover. Whether this be with staff, customers or external associates.
3. You will be responsible for leading a large and diverse team using a developed and mature approach to people management
4. You will be responsible for recognising, recruiting and developing talented individuals for advancement and growth within and beyond the store environment.
5. You will be comfortable in driving business growth through the development of new ideas and creative solutions based on the thorough analysis of KPI performance.
6. You will be engaged and up to date with external influences i.e. media, popular culture, local community and industry trends. You will use this knowledge to maximise marketing and sales opportunities by ensuring the store remains commercial to the market place.
7. You will be working in partnership with Merchandising as well as warehouse and stock control teams to provide feedback on product, request product, and implement action plans to increase turnover and profitability driven by product.
8. Ensure that the store image is in line with business standards by conducting floor walks on a daily basis to maintain awareness of product and merchandising standards, ensure the team are utilising floor plans, replenishing stock and following VM guidelines.
9. Regularly review and monitor security measures for cash and inventory control.
10. Maintain workplace safety and provide a healthy environment for staff and customers.
11. Prepare weekly reporting for stakeholders, including figures, snapshot of trade, highlights, lowlights and any suggestions to improve the business.
12. Financial accountability managing wage to sales budget, shrinkage and revenue.
What you’ll be able to demonstrate:
Skills and experience
13. You must be charismatic with an energy that displays confidence and authority.
14. You must have sales experience with brands directly relevant to the industry in which END. is positioned.
15. You must have extensive management experience in a service and sales led retail environment.
16. You must have an entrepreneurial, ‘can do’ self-starting outlook
17. You should be able to demonstrate excellent written and verbal communication skills
18. You must be highly organised and adaptable, methodical in approach from implementation to follow through.
What we can offer you
19. Competitive salary
20. 34 days holiday (including bank holidays and birthday)
21. Company pension scheme
22. Generous staff discount
23. Access to Employee Assistance Programme
24. Health Cash Plan
25. Eye-test vouchers
26. Cycle-to-work scheme
Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.