Your newpany
You’ll be joining a well‑established and highly respected organisation within the UK material handling sector. With a long-standing heritage and a reputation for quality, reliability, and customer service, the business specialises in the hire, service, and support of telehandlers and related equipment.Thepany places strong emphasis on investing in its people, offering specialist training on modern machinery and fostering a culture focused on safety, collaboration, and continuous improvement. Customers are at the heart of everything they do, with tailored solutions designed to maximise on-site productivity and build long-term partnerships.
Your new role
As a Field Service Engineer, you will play a critical role in ensuring the reliability, performance, and safety of a fleet of material handling equipment, including telehandlers. Working directly at customer sites, you will deliver high-quality maintenance, servicing, and repair support while acting as a professional and trusted representative of the business.Your responsibilities will include:
1. Carrying out planned maintenance and servicing on hire machinery at customer locations
2. Responding to breakdowns and delivering efficient, high-quality repairs
3. Diagnosing and resolving mechanical and technical faults on-site
4. Providing excellent customer service and building strong working relationships
5. Working closely with operations and support teams to improve service delivery
6. Accuratelypleting service reports, repair documentation, and customer records
This role offers a high level of autonomy, variety, and exposure to a wide range of modern equipment and working environments.
What you'll need to succeed
7. Proven experience repairing and servicing plant or material handling equipment, including telehandlers
8. A recognised mechanical qualification in plant, agricultural, or similar engineering (desirable but not essential)
9. Strong fault-finding and problem-solving skills with a practical, hands-on approach
10. The ability to work independently and manage time effectively
11. Excellentmunication skills and a customer-focused mindset
12. Willingness to travel to customer sites as required
13. Good organisation and attention to detail
14. A full, valid driving licence
What you'll get in return
15. 25 days’ holiday plus bank holidays, with the option to buy more
16. Ongoing training and development, including specialist equipment training
17. Life assurance and wellbeing benefits
18. Free tool hire and cycle to work scheme
19. Access to a wide range of employee discounts and reward schemes