Customer Service Advisor Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey! The hourly rate is £12.58 per hour and is Monday to Friday only. Package and Benefits of a Customer Service Advisor: Salary: £12.58 per hour Hours: Monday - Friday, 8.15am - 5.00pm Contract: Temporary for 3 months (there is a possibility for this role to become permanent after) Location: Avonmouth Lift share scheme Amazing progression Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus Performance-related bonuses Huge discounts on a full range of products Key Responsibilities of a Customer Service Advisor: Receiving inbound phone calls from new and existing customers to help with their queries Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements Managing customers' expectations Having great conversations and generate fit for purpose solutions for customers Organising deliveries for customers, ensuring accuracy at all times Dealing with complaints in a professional manner Skills and Experience of a Customer Service Advisor Previous experience in a customer facing role, i.e., retail or hospitality Previous call centre experience is desirable but not essential Excellent communication skills and a confident telephone manner Ability to build and maintain customer relationships Passionate about delivering the best customer experience If you are interested in this position as a Customer Service Advisor, and have the relevant skills and experience required please apply now. Red Recruitment (Business)