Overview
Oxfam Leamington Hastings, England, United Kingdom
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About Us: Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of an international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Role and Responsibilities
The Deputy Shop Manager is commercially aware and constantly looking for new business opportunities. They motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role is empowered, varied and busy, with opportunities to work with amazing people. Shop managers are pivotal for the success of our business and operate a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Key Skills and Competencies
* Ability to support development and maintenance of a successful, inclusive and diverse team who can maintain day-to-day activities of the shop.
* Some commercial awareness with ability to support effective retail processes and strong merchandising.
* Ability to work collaboratively with the Shop Manager, build positive relationships with other colleagues, provide excellent customer service, and engage with the local community and other civil society organisations.
* Ability to demonstrate resilience to everyday pressures, manage conflicting demands, and seek appropriate support, advice and guidance when needed.
* Numerate and financially literate, able to interpret basic financial reports, monitor budgets and maintain shop administrative systems.
This role will require working some weekends, including Sunday.
Safeguarding and Other Requirements
All offers of employment are subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS). For full information surrounding DBS and the vacancy, please view the full job description.
Additional Information
We are committed to diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply. Oxfam is striving to become a more diverse workforce and to tackle the global challenges that face our world today.
How to Apply
As part of your online application, please upload your up-to-date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
What You Will Do Next
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Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Non-profit Organizations
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