The current job description contains some formatting issues and irrelevant details that can be improved for clarity and professionalism. Here is a refined version:
Relationship Banker – North Plainfield, Somerset & Sommerville, NJ Financial Centers – Bilingual Spanish Required - Full Time, Somerset
Client:
Bank of America
Location:
Somerset, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
c78c3190cd8f
Job Views:
12
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Overview: This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources such as mobile banking, online banking, or ATMs. Key responsibilities include accurately processing cash transactions and engaging in meaningful conversations to understand clients' financial and life priorities, connecting them to suitable solutions to meet their financial goals.
Responsibilities:
* Execute the bank's risk culture and strive for operational excellence.
* Build relationships with clients to meet their financial needs.
* Follow established processes and guidelines, adhering to all laws and regulations.
* Enhance business knowledge by collaborating with experts in small business, lending, and investments.
* Manage center traffic, appointments, and outbound calls effectively.
* Drive the client experience.
* Handle cash responsibilities.
Required Qualifications:
* Enthusiastic, highly motivated self-starter with a strong work ethic and results-oriented mindset.
* Effective collaborator, capable of building strong relationships.
* Passionate about improving clients’ financial lives.
* Confident in identifying solutions for clients based on their needs.
* Excellent communicator, comfortable engaging with all clients.
* Adaptable to new information and technology platforms.
* Capable of educating clients on self-service banking options.
* Strong critical thinking and problem-solving skills.
* Adheres to established processes and regulations.
* Efficient in managing time and capacity.
* Flexible to work weekends and extended hours as needed.
Desired Qualifications:
* Experience in financial services and knowledge of industry products.
* At least one year of successful sales experience with individual sales goals.
* Six months of cash handling experience.
* Bachelor’s degree or relevant associate degree (e.g., business management, finance).
Skills: Adaptability, Business Acumen, Customer Focus, Oral Communication, Problem Solving, Account Management, Client Experience Branding, Client Management, Client Solutions Advisory, Relationship Building, Business Development, Pipeline Management, Prospecting, Referral Identification, Referral Management.
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
Shift: 1st shift (United States of America)
Hours Per Week: 40
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