Job Description Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team Engage with guests to offer exceptional experiences across all aspects of dining. Assisting guests regarding menu choices in an informative and enthusiastic way Taking reservations with all required details Boosting our revenue through upselling and other creative initiatives Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Fairmont Cheshire, The Mere stories Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.