Customer Delivery Driver - Chichester Extra
About the role
Availability Window
DaysFrom timeTo time
Sun08:00:0018:00:00
Fri08:00:0018:00:00
Sat08:00:0018:00:00
The rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with the option to work as few as 12 hours.
This role schedules your contracted hours within the availability windows, and you’ll receive three weeks’ notice of your shifts. We support flexibility; if the times you are available to work match closely but not exactly to the times we advertise, we would still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco on the road, you deliver customer shopping trips from Lands’ End to John O’Groats. Your role is more than driving: it is about helping others and delivering great service with a smile.
Your work is hands‑on, physical, and full of variety. No two shifts are the same, and you’ll feel like your own boss, backed by a team of managers and colleagues at base when you need support.
We welcome applicants who seek flexibility, job stability, or a career change. Everyone is welcome at Tesco.
Responsibilities
* I ensure the van and trays I use are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were my own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the customer’s time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if running 30 or more minutes late.
Qualifications & Requirements
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say “Thank you.”
* Acting quickly to respond to the changing needs of our customers and embracing change within my store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
* Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Benefits to suit you – choose what you use – from discounts and shares to cycle‑to‑work schemes
* Uniform provided and policies to support you for all of life’s moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
* Click here to read more about the benefits we have available for our colleagues.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
Diversity, equity and inclusion mean that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We welcome chats about flexible working and are ready to support you throughout your application.
We are proud to have been accredited Disability Confident Leader. For further information on the accessibility support we can offer, please click here.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in certain areas such as the warehouse or driving roles.
For more information about us please visit www.tescoplc.com.
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