We are a doctor-led health optimisation clinic based in Pontcanna and we're expanding. We're looking for someone organised, commercially aware, and genuinely good with people to support our small, high-performing team.
This is not just a reception role. It's coordination, systems, light finance, and supporting growth.
You'll thrive here if you:
* Have strong people skills and professional communication
* Have sales experience and feel confident discussing services
* Are confident with IT systems (booking systems, CRM, admin platforms)
* Have experience using Canva (not essential but useful)
* Can multitask calmly and efficiently
* Understand basic bookkeeping (payments, reconciliation, simple reporting)
* Are discreet, organised and solutions-focused
* Work well independently in a small team environment
* Have an interest in wellness and current treatment trends
Experience in a medical or wellness setting is helpful but not essential.
Your responsibilities will include:
* Managing and optimising the Phorest system
* Supporting clinic flow and treatment coordination
* Financial administration and booking management
* Using the CRM to generate basic data and management reports
* Assisting with marketing and social media content
* Maintaining a warm, professional clinic environment
* Following safeguarding and confidentiality policies
This role starts part-time, with scope to expand as the clinic grows. We're looking for someone reliable, commercially switched on, and happy to roll their sleeves up when needed.
If you enjoy being part of a small team where standards matter and growth is happening — we'd like to hear from you.
Job Type: Part-time
Pay: £12.71-£14.50 per hour
Expected hours: No more than 21 per week
Benefits:
* Employee discount
Work Location: In person