100% is The global retail agency. We are on a mission to build a better world of retail experiences together. We partner with global brands to activate retail experience campaigns that engage shoppers and increase sales. Our modular solutions can be deployed standalone or end to end; coordinating everything from design & production, installation of new fixtures, updates for new product launches, maintenance programs to keep displays running, and recovery at the end of their life. In everything we do, we are committed to a collective responsibility for making positive impact to our planet and society, so that together we make the world a better place for future generations. What we can offer you: Attractive starting salary Company Van, Tools and Uniform provided Minimum 25 holidays per annum increasing with length of service (plus bank holidays) Medicash Proactive Health Cash Plan (following successful probation) Paid hour for lunch Enhanced Family Friendly Policies Social & Charity events Pension Salary Exchange Scheme Death in Service Cover 3 x Annual Salary Who are we looking for? As Field Manager you will be responsible for leading and developing the field team, supporting the delivery of best in class retail experiences. You will manage our regional teams to deliver excellent levels of service, providing seamless customer experiences, achieving commercial success whilst having a positive impact on the environment. This role is a hybrid role based our of our Stretton site with travel across the UK to support and lead our regional teams. What you’ll do: • Lead, motivate and inspire team member performance, engagement and development • Coach, develop and train our teams on installation, maintenance and compliance H&S training • Carry out regular retrospective quality checks, both in the field and remotely to uphold standards of work aligned to the contract • Be a subject matter expert in both the areas of installation and maintenance in order to comprehensively support the field teams • Complete regular vehicle and tool checks to ensure compliance • Support the contract by completing hands-on installation or maintenance work when needed • Fostering collaboration within the field team and office team to ensure seamless service execution and customer experience What you’ll need: A full UK Driving License with at least two years experience and no more than 6 points (due to insurance purposes) Proven leadership experience managing field-based teams across a large region Experience in training and coaching teams with a passion for developing others Excellent communication skills (written and verbal) to support building strong relationships across teams and our clients Strong attention to detail and an eye for quality assurance Excellent IT skills with knowledge of Microsoft Office, Word, Excel etc. Ability to work calmly and efficiently under pressure in a busy working environment Experience in using basic hand and powered tools (screwdrivers, hacksaw, drills, etc) Knowledge and understanding of retail installations and maintenance such as Point of Sale (POS) and Point of Purchase (POP) is preferred but not essential as full training will be provided Due to the nature of the role, a full UK driving license is required and applications with no license will not be considered.