Overview
IT Support Engineer – Location: Basingstoke • Salary: £26,000 + 4% pension
I’m working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.
Responsibilities
* Providing user support via the service desk, both remotely and in person
* Issuing, repairing, and tracking IT equipment for starters and leavers
* Maintaining and updating Active Directory and M365
* Monitoring backups and escalating issues when needed
* Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)
* Liaising with third-party suppliers for equipment repairs and support
Requirements
* Experience in IT support with strong troubleshooting skills
* Ability to communicate clearly with both technical and non-technical users
* Good knowledge of Active Directory, software deployment, and PC hardware
* Organised and proactive, with a calm approach under pressure
* A customer-focused mindset with a positive, can-do attitude
What’s on offer
* £26,000 salary
* 4% pension
* Based on-site in Basingstoke, with some travel when required
* A supportive environment with opportunities for personal development
If you’re looking for a role where you’ll be the go-to person for IT support, systems, and equipment, send your most updated CV to zhinkinson@welovesalt.com
*Rates depend on experience and client requirements
Job Information
* Job Reference: JO-2509-356182
* Salary: Up to £26000.00 per annum + Pension 4%
* Salary per: annum
* Job Duration:
* Job Start Date: 06/10/2025
* Job Industries: Data
* Job Locations: Hampshire
* Job Types: Permanent
Apply for this Job
To apply, please send your CV and contact details. Applications should be submitted directly to the provided email address.
#J-18808-Ljbffr