Job Description
Are you enthusiastic and innovative with a passion for transforming the online experience for our customers?
In This Role
You will be instrumental in
* researching,
* developing,
* and testing customer journeys
You will help to provide seamless, intuitive and accessible online experiences that do not exclude anyone. Accessibility is about creating services without barriers and removing barriers that already exist.
What You'll Be Doing
* Working both independently and as part of a collaborative team
* Gathering and developing project requirements
* Recommending and delivering innovative web solutions
* Evaluating and analysing web statistics to inform improvements and recommendations
* Providing expert advice and support to web and intranet editors
* Communicating effectively with staff at all levels, partners, and residents
What You'll Need
* A strong understanding of web technology, accessibility standards and SEO
* Excellent skills in writing for the web
* Proven problem-solving abilities
* Exceptional communication skills
* Ability to review data
If you think this could be for you please apply and help us shape the future of our digital services!
Working Pattern
Monday to Friday 37hrs a week.
Please read the role profile for the full details of this role attached below in this advert.
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance, whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
* a competitive salary.
* a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
* a generous annual leave entitlement with the potential to purchase additional leave.
* A national award-winning employee health and wellbeing programme
* Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here. We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Lisa.Taylor@Cornwall.gov.uk
Application Process
Please attach a supporting statement to your application. You can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Demonstrate why you are suitable against each of the points marked as “Application” on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.
Please note that applications cannot be edited after they have been submitted. Please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council delivers services to more than half a million local people and over five million visitors a year. We are happy to talk about flexible working options such as part-time or compressed hours. Fairness and inclusion are at the heart of our vision for Cornwall. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk.
We’re also exploring flexible working options and a diverse, inclusive workforce across backgrounds, cultures and identities.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing, Public Relations, and Writing/Editing
* Industries: Government Administration
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