Customer Success Specialist (Account Manager) - Inside Sales
Location: Swindon, Wiltshire
An exciting opportunity has arisen for a Customer Success Specialist to join a market-leading distributor of high-performance electrical interconnect and electro-mechanical components, supporting key sectors including Aerospace and Defence
This is a fantastic role for a proactive, target-driven inside sales professional who thrives in a consultative, technical sales environment and enjoys building strong customer relationships while driving sales growth.
Main responsibilities of the Customer Success Specialist (Account Manager) based in Swindon:
* Proactively manage and grow up to 125 existing customer accounts
* Exceed monthly KPIs for sales, margin, and quote conversion
* Build and manage a strong opportunity pipeline through CRM
* Provide consultative advice on products and value-added services
* Identify supply chain opportunities to benefit both customers and margins
* Monitor competitor activity and promote key differentiators
* Deliver outstanding technical support to customers
* Maintain accurate CRM records, including pipeline, pricing, and trading terms
* Work to defined quality standards and embrace continuous improvement
Requirements of the Customer Success Specialist (Account Manager) based in Swindon:
* Proven track record of exceeding sales performance targets
* Tenacious and commercially minded with a passion for customer service
* Strong verbal and written communication skills
* Organised, efficient, and confident in pricing and margin calculations
* Negotiation experience and strong numerical competency
* Thrive in a fast-paced environment with a continuous improvement mindset
This is an excellent opportunity to join a growing and supportive team within a global group, where you'll have the autonomy to make a measurable impact and develop within a dynamic sales environment.
To apply for this Customer Success Specialist (Account Manager) based in Swindon role, please send your CV to:
Kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784
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