Job Type: Full-time Schedule: Monday to Friday Work Location: On-site (travel to all SMOC locations as needed) About SMOC: At SMOC, we’re committed to providing exceptional orthopedic care and creating a supportive environment for both our patients and our team. For over 30 years, we’ve proudly served the southeastern Virginia community with compassion, expertise, and a focus on helping our patients return to their highest level of functioning. Position Summary: We are seeking a dedicated and detail-oriented Medical Assistant to join our orthopedic practice. In this role, you will support physicians and clinical staff by preparing patients for examinations, assisting during procedures, and managing various administrative and clinical tasks. The ideal candidate is compassionate, efficient, and capable of thriving in a fast-paced environment while maintaining a high standard of patient care. This position also involves working closely with insurance providers to obtain prior authorizations, requiring strong communication and organizational skills. If you're passionate about patient care and enjoy being part of a collaborative healthcare team, we encourage you to apply. What You’ll Be Doing: Greet patients and prepare them for examination by taking injury histories and reviewing prior clinical notes Communicate x-ray needs per physician guidance Perform key clinical skills such as casting, splinting, assisting with injections, suture/staple removal, post-op dressing changes, and ultrasound use Accurately convey physician verbal and written orders Operate office and clinical software/equipment as needed Facilitate lab specimens and place electronic orders as directed by the physician Ensure patients fully understand their follow-up instructions before leaving Maintain clean and organized exam rooms and workspaces Handle incoming calls, voicemails, emails, and patient correspondence Apply practice insurance policies appropriately in patient care situations Maintain physician dictations and ensure accurate patient records Adhere to OSHA and HIPAA guidelines Perform other job-related duties as assigned What We’re Looking For: Previous experience in a medical office or clinical setting (preferred) Strong communication, organizational, and multitasking skills Ability to remain professional and calm in confidential or high-pressure situations Proficiency in Microsoft Office (Outlook, Word, Excel) Bonus: Experience with EMR systems ( AthenaHealth preferred) Note: Medical Assisting certification is not for this position What We Offer: Competitive pay Health, dental, and life insurance 401(k) with employer matching Flexible spending account (FSA) Employee assistance program Paid time off, including your birthday off Opportunities for career growth and professional development Equal Opportunity Employer: SMOC is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to maintaining a workplace that is free from discrimination and harassment. Ready to make a difference in orthopedic care while growing your career? Apply today and join the SMOC team. View all jobs at this company