Freightserve recruitment are looking for a Billing Specialist for a major worldwide Freight Forwarder based in the Heathrow area.
JOB PURPOSE / SUMMARY
We are seeking an organized, reliable, detail and service-oriented Billing Specialist to join our growing team. In this position, you will monitor respond in a timely manner to invoice queries as well as manage invoice processing as well as email requests from our case based ticketing service - Microsoft Dynamics. Previous accounting experience is required. This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services.
DUTIES AND RESPONSIBILITIES
• Strong communication, including writing, speaking and active listening
• Great customer service skills, including interpersonal conversation, patience and empathy
• Good problem-solving and critical thinking skills
• In-depth knowledge of industry best practices
• Basic math and accounting skills
• Organization, time management and prioritization abilities
• Ability to be discreet and maintain the security of client information
• Effective computer skills to input to use account management software in a timely and efficient manner
• Excellent knowledge of excel, ideally with Intermediate experience level, able to use pivot tables and formulas.
SKILLS AND ATTRIBUTES
• Be Customer focused with dedication in your service delivery to meet Customer needs.
• Ability to maintain positive mind-set when working under pressure, re-prioritising workload where necessary.
• Be reliable with the ability to multitask and have strong problem-solving skills.
• Strong attention to detail, accuracy, and numeracy.
• Excellent IT skills with the ability to learn new systems quickly as required.
• Knowledge of the freight transport industry.
• Experience within Accountancy and billing.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry