Job Description
Overview
Store ManagerAs a Store Manager, you will understand that it is all about people; its where we look to create a memorable customer experience. Well empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. Youll lead your team to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleEverything and we mean everything is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. Its all yours to own and grow. So go ahead and make it your own.
What's involved?
* Creating the perfect space for customers to kick back with our coffee
* Drumming up fresh ideas that meet customers ever-changing wants and needs
* Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
* Inspiring your team to get buzzed about the business
* Training and developing your team to reach their full potential
A bit about you
A passion for coffee and people is just the start of what were looking for. What else makes a great Store Manager?
* Experience in leading a store team and inspiring them to strive for excellence.
* A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
* A brand ambassador who ensures attention to brand standards
* An ambitious character who wants to be part of our growth journey
* Ability to thrive under pressure and execute at pace
* Experience of managing, coaching and developing team members they could be our future leaders
What we can offer
We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
* Salary to be added
* 40 hours per week
* Annual bonus up to £7,800pa
* Up to 60% colleague discount across our franchise partner brands
* Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
* Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager
And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us
Were Moto, were the future of motorway rest stops and we want you to be part of that future. A role at the UKs largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples journeys through life for nearly 60 years. We dont just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, were also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but dont just take our word for it, weve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!*Please note internally this role is called Department Manager*Annual bonus of up to 20%, final value subject to location and performance
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.