Facilities officer

Role Details

Salary: £28,752 per annum - access to a company van.

Location: Office and site-based role with regular travel across the Group’s corporate offices, hubs and other corporate or commercial buildings.

Hours: 36 hours per week.

Contract Type: Permanent.

About the role

We have a fantastic opportunity for a Facilities Officer to join our team. We’re looking for a proactive and dedicated professional who will bring our values to life and help deliver outstanding services to our colleagues, customers and visitors. If you enjoy working in a supportive, growing team where no two days are the same, this could be the perfect role for you.

Day in the life of a Facilities Officer

In this role, you’ll support the smooth day‑to‑day operation of our corporate and commercial buildings, helping to ensure our facilities services are delivered efficiently, safely and to a consistent standard.

Reporting to the Facilities Manager – Corporate Buildings, you’ll:

• Respond to building-related issues and queries
• Support compliance and health & safety requirements
• Carry out low-level repairs and basic maintenance tasks (within your level of competence)

What we are looking for

We’re looking for someone who lives our values and takes pride in delivering excellent service:

• Own it – Takes responsibility for resolving facilities issues safely and effectively
• Improve it – Proactively looks for opportunities to improve service delivery
• Live it – Supports colleagues and visitors with professionalism, respect and empathy

In addition you’ll bring:

• Experience in facilities management, building operations, caretaking or a similar role (essential)
• Ability to carry out minor repairs and practical tasks safely within defined limits (essential)
• A good understanding of workplace health & safety requirements (essential)
• Strong organisational skills, with the ability to manage multiple priorities (essential)
• Confident communication skills, with the ability to work with colleagues and contractors (essential)
• Experience maintaining records and using digital systems (essential)
• Willingness to undertake training and continuous professional development (essential)
• A full UK driving licence (essential)

What we can offer you

We can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.