Studio Manager
* Annual Salary: £35,000 plus bonus
* Location: North Oxfordshire
* Job Type: Full-time, Permanent
Reed is currently partnered with a studio based in North Oxfordshire for the recruitment of a Studio Manager. As a Studio Manager, you will play a crucial role in managing your team effectively to create and maintain a memorable experience for clients and produce high quality customer service. You will lead by example and be actively involved with every department, from telesales through to selling our premium wall art to our customers.
Day-to-day of the role:
* Lead and manage the team across all departments from telesales to selling premium wall art.
* Create, maintain, and improve the customer experience, ensuring a memorable journey for all clients.
* Build strong relationships both over the phone and through in-person sales.
* Monitor team performance, set KPIs, and provide regular feedback through one-to-ones and professional development sessions.
* Handle interviews, appraisals, and disciplinary actions as needed.
* Oversee and delegate in-house lead generation activities for your studio.
* Work closely with the owners to align sales strategies and operational policies.
Required Skills & Qualifications:
1. Flexa...