Job Description
Location: The post holder will work primarily from CABH offices in Hove Town Hall and occasionally in outreach venues as needed.
Qualifications: Trained to case supervisor level. Trained, or willing to undertake training in Level 3 City and Guilds in Energy Awareness or an equivalent
Citizens Advice Brighton & Hove is seeking a dedicated and experienced Advice Project Manager – energy to lead the delivery of high-quality advice and outreach services across the city.
You will bring strong skills in advice supervision, service management, and partnership working, ensuring that our advice meets the needs of clients and meets the required quality standards.
This role manages a portfolio of advice projects, currently including Energyworks, Outreach advice and training — each supporting residents through energy advice, income maximisation, and community outreach. While the projects have an energy and fuel poverty focus, we welcome applications from advice managers who are keen to develop expertise in energy advice through training and support.
You will be responsible for line management and casework supervision of advisers and administrators, monitoring performance and compliance, and contributing to service development acr...