Overview
Operation Controller - Ancillary - Avonmouth at Bristol Waste Company
Salary: £30,802.98 per annum. Hours: 40 per week, Monday – Friday 07:00-15:30. Location: Avonmouth, Bristol.
Responsibilities
* To monitor and support the planning of staffing levels so that adequate cover is always maintained, considering absences and busy periods.
* Allocation of resource and planning for future collections.
* To support managers in ensuring adequate vehicle provision, resolving truck breakdowns and allocation of spares.
* To monitor the service, provide real-time insights to the management team, highlighting areas of concern, and take relevant actions to ensure daily performance completion targets are achieved.
* To deal with day-to-day service inquiries and activities as required, providing support to the remote operational supervisory team.
* To receive, log and file Driver’s Hours paperwork and monitor tachograph performance in the management system, highlighting compliance concerns to managers.
* To work with and engage positively with the immediate team, Bristol Waste Company colleagues, the City Council, and other partners and community groups.
Essential Requirements
* Excellent verbal communication and interpersonal skills. Confident when relaying instructions and when dealing with difficult conversations.
* Good written skills with the ability to compose letters and reports.
* Excellent organisational skills with the ability to work under pressure and meet deadlines.
* Ability to operate and navigate waste management and fleet software systems.
* Ability to work in a large team environment.
* Able to use word processing systems and spreadsheets.
Our Benefits
* Annual leave package of 25 days plus 8 bank holidays.
* Employer contribution of 5% into the company pension scheme.
* Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
* Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
* Employee referral scheme.
* Dedicated learning and development team with internal promotions and programmes such as the In-House Driver Development Programme.
* Employee recognition and long service awards.
* Flexible working where possible, including hybrid working, part-time, and job sharing opportunities.
Everyone Belongs
At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, religions or beliefs and neurodivergence.
Important Note On Applying
* Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
* Due to the high volume of interest, late applications cannot be considered and we may not respond to all applicants.
* If you haven’t heard from us within three weeks of the closing date, you may not be invited to interview on this occasion.
Contact Us
Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:
* recruitment@bristolwastecompany.co.uk
* 0117 440 6676
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