The role provides administrative support to our patients, students, clinical teams, and university colleagues. Responsibilities include booking appointments, issuing letters, answering patient queries, coordinating outpatient clinics, and supporting clinical colleagues.
We are seeking a dynamic, enthusiastic individual passionate about delivering top-class administration services. This position at Birmingham Dental Hospital and School of Dentistry offers an exciting career opportunity.
The successful candidate will have a keen eye for detail, be reliable, flexible, and able to work efficiently without direct supervision. Excellent organizational and communication skills are essential to build good relationships with patients, students, colleagues, and other departments within the Trust.
The post holder will develop knowledge of all services, manage patient queries, engage with patients and clinicians, and provide a proactive, patient-focused appointment service.
Important
* Please check your TRAC account regularly, as this is how we will communicate during the shortlisting and selection process.
* Ensure all sections of the application form are completed fully, including full details of all referees, with BUSINESS EMAIL ADDRESS, telephone contact details, and postal address.
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) employs more than 5,000 staff across Birmingham and the West Midlands, delivering over 100 clinical services in people's homes, health centres, clinics, and inpatient facilities. Our services cater to children, young people, parents, families, adults, and community health, including two community hospitals, services for people with learning disabilities, the West Midlands Rehabilitation Centre, and one of Europe's leading Dental Hospitals and School of Dentistry.
We are committed to integrated, personalized care rooted in our local communities, aiming to deliver outstanding, integrated healthcare as a key NHS provider in the West Midlands.
If you wish to 'Be Part of Our Team' and work with a Foundation Trust dedicated to better care and healthier communities, we look forward to hearing from you.
For further details or informal visits, please contact:
* Name: Shani James
* Job Title: Undergraduate Teaching Manager
* Email: shani.james@nhs.net
* Telephone: 0121 466 5256
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