Director of Engineering Location: London, E14 9SH - hybrid role, open to candidates across the UK Hours of work: 40 Contract Type: Permanent We are seeking an experienced UK Engineering Director to provide strategic leadership, operational governance, and oversight of engineering services across a major banking client’s UK portfolio. This role is accountable for Technical Services across a complex corporate estate, ensuring 100% uptime of all Critical Infrastructure and service delivery in line with all legal and regulatory standards. Job Description We are looking for a credible, resilient senior leader who aligns technical operations with industry best practice and global standards, delivering a high-quality experience for clients and stakeholders. The role combines strategic direction with hands-on oversight in high-availability, high-risk environments, with a strong emphasis on client relationship management and executive influence. Key Responsibilities Provide strategic leadership and governance for engineering services across the UK portfolio at client sites. Lead Hard FM delivery, ensuring all KPIs and SLAs are met, including the objective of 100% critical infrastructure uptime. Maintain robust oversight of asset management strategies to support reliability, resilience, and lifecycle planning. Ensure full compliance with all statutory, legal, and regulatory requirements across the estate. Lead and develop a small, high-performing team of four, including two Regional Engineering Leads, operating calmly and decisively under pressure. Act as the senior technical authority, challenging design, operational, and investment decisions where required. Drive innovation, governance, and operational excellence at scale using data-led insight to reduce risk and improve performance. Build and maintain strong client relationships, acting as a trusted partner to senior client stakeholders. Professional and Personal Competencies/Qualifications Director-level experience, or a senior “number two” with prolonged deputising experience at director level. Extensive experience in Critical Engineering within critical facilities, data centres, or complex corporate banking environments. Proven ability to operate successfully in high-risk, high-availability environments with resilience and decisiveness. Strong client management style with the credibility to influence executives and senior stakeholders. Qualification in Building Services Engineering, Electrical/Mechanical Engineering, or a related discipline. Evidenced training and competence in managing High Risk Works, including HV and LV electrical systems, pressure systems, and confined spaces. Strategic, systems-level thinker with strong commercial and operational awareness. Highly analytical, using performance data and insight to drive continuous improvement and risk reduction. Full UK driving licence required; role is home‑based with travel across the client account as required. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. Becomewhoyouwant, Bepartofsomethingbigger, aplacetobeyou, facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .