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Every year, we carry out over 500,000 tests on water samples collected from treatment works, reservoirs, and customer properties to ensure high-quality drinking water.
* Collecting samples from various locations involves regular cold calling, requiring strong customer service skills. You will be responsible for testing the samples as requested, using equipment provided, including bottles, thermometers, etc.
* You will oversee the management of sampling records and equipment, ensuring compliance with UKAS and DWI standards.
* Plan your workload, deliver monitoring programs, and liaise with various teams for technical data, regulatory, and reactive work, following company protocols.
* Investigate supply issues, plan routes, and coordinate collection programs.
* Arrange appointments, sample customer complaints, and participate in events.
* Participate in an out-of-hours roster, including weekends, on a five-week rotation.
* Driving is a significant part of this role; comfort with driving large vans is essential.
What you should bring to the role
* Excellent customer service skills for visiting customers' homes.
* Confidence in cold calling residential and commercial properties.
* Organization and ability to work independently.
* Attention to detail for record-keeping.
* Knowledge of or openness to learning about the water industry.
* Strong communication skills, both written and oral, and computer literacy.
* Comfort with driving large vehicles in busy and remote areas.
* Clean driving license; efficient journey planning and route-finding skills.
What’s in it for you?
* Hourly pay rate: £14.03
* Location: Latton, Cirencester - GL7 5QF, with travel involved.
* Duration: 26 weeks
* Hours: 38 hours/week
Please note you will be on assignment at Thames Water via Pertemps
Who are we?
At Thames Water, our purpose is to deliver essential services to help communities and the planet thrive.
We are committed to managing water resources responsibly amidst climate challenges, ensuring reliable supply for all.
Working at Thames Water
We value diversity and inclusion, aiming to create a welcoming environment that reflects society and harnesses different skills and backgrounds. We encourage applications from everyone and support candidates throughout the recruitment process.
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