Job Description
Are you ready to become a trusted challenger?
Join us as a Graduate Professional Services Consultant
Location: Hybrid-based (Liverpool)
Salary: £30,000 Basic
Looking for anyone who can live and work in UK without any restrictions for next 5 years and who has graduated in 2024-2025 with minimum 2:1 Business, Computer Science, Math, or Facilities Management Degree
The Role
As a Graduate Professional Services Consultant, you will work towards becoming an expert in the software platform. You will learn how to successfully implement the software for customers within given timeframes and manage their expectations and budget throughout the implementation phases. You will also act as the "voice of the customer," helping to shape the direction of the product strategy and roadmap. Building strong working relationships with internal teams such as Sales, Software Development, and Helpdesk is also a key part of the role.
Key Responsibilities
1. Conduct demonstrations and consulting sessions (on the phone and in-person).
2. Document and validate customer business requirements and map them to Concerto functionality.
3. Advise customers on best-practice implementation approaches.
4. Plan, manage...