Role Overview
The Clinical Director for Urgent Care is an exciting opportunity to deliver transformative change to the newlyestablished "front door" and existing urgent treatment centres at Newcastle upon Tyne Hospitals NHS Foundation Trust (NuTH). We are seeking an experienced GP with a comprehensive understanding of urgent care priorities and strategy, and appetite to develop services to deliver outstanding patient care.
Main duties of the job
In line with the Urgent and Emergency Care Plan, and NHS 10-year plan, the Clinical Director for Urgent Care role aims to:
* Maximise efficiency across urgent care, and reduce waiting times
* Seek opportunities to effectively manage patient flow, including redirection of patients to the most appropriate service
* Integrate urgent care and access with neighbourhood working, in line with the NHS 10-year plan
* Enhance GP links with Same Day Emergency Care (SDEC)
* Support winter preparedness
Job responsibilities
* Strategic development of urgent care services in line with national strategy and local priorities
* Review and develop internal and external pathways
* Oversight and delivery of effective access and streaming to appropriate services, ensuring patients are seen by the right service and the right clinician
* Maximise the efficiency of urgent care, and support achievement of performance targets and KPIs
* Work as part of the wider system to develop the urgent care service, including General Practice, Community Services and Integrated Neighbourhood Teams
* Provide medical leadership in the planning, implementation and monitoring of service delivery
* Effectively network and work collaboratively with internal and external partners to effect change and develop services
* Work closely with the GP Governance Lead to deliver effective and high-quality GP input across urgent care
* Support workforce development and training
* Develop relationships and work effectively across departments, including with the Clinical Director for Urgent and Emergency Care within the Clinical Board, Clinical Board Chair for Medicine, Emergency Care and Community, Board Director of Operations, Matrons, Head of Nursing, General Manager and service leads
* Complete clinical sessions across the UTC sites
* Comply with all Trust policies and procedures
* Ensure the handling of highly sensitive and confidential information is managed correctly and securely in line with both statutory and Trust policy
* Promote and maintain a positive culture which supports the Trust's values and prioritises the well‑being of staff
* Work within applicable regulations, governance arrangements, and ethical frameworks
Person Specification
Experience
* Experience of transformative clinical leadership
* Experience in leading complex change management
* Demonstrates a high level of professional practice and experience in disease management
* Experience of collaborative and multidisciplinary team working
* Previous and current experience of working in primary care and an urgent care setting, including management of acute illness/injury in the UK
Other
* The ability & willingness to travel to sites
* Member of defence union (MPS/MDU)
* Evidence of an annual NHS appraisal
* Full driving licence
Skills
* Excellent written and verbal communication skills
* Skilled in service development and management
* Ability to network and build collaborative relationships
* Excellent organisation and time management skillsAbility to use initiative and judgement
* Strong leadership skills
Qualities
* Forward thinking and strategic perspective to the delivery of urgent care
* Proactive, flexible and positive attitude
* Demonstrates personal and professional integrity
* Personable and approachable
* Commitment to the delivery of high‑quality care and continuous service improvement
Qualifications
* Fully Qualified GP MRCGP for at least 3 years
* GMC full registration and currently on a performers list
* Certificate of Completion of Training (CCT)
* Evidence of a commitment to continuing professional development
* Possess a valid UK work permit (if appropriate)
* Higher postgraduate educational activities in relevant fields
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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