DWP Digital is seeking an experienced IT Service Manager to join their team in Manchester. This pivotal role involves managing IT incidents, problems, and service requests affecting end-user devices, and coordinating among multiple technical teams and suppliers. The successful candidate will have a strong background in service management, particularly with ITIL, and will focus on driving service improvements. The role offers a hybrid work environment, a salary of £38,772, and a comprehensive benefits package that includes a civil service pension and generous leave.
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