Spire Bushey Hospital are looking for an Administrator to join their team within their Physio Department. This is a great opportunity for someone looking to progress their administrative skills into a private healthcare environment.
As a Physiotherapy Administrator you will ensure the provision and maintenance of an efficient patient administration service within the Physiotherapy department.
Duties and responsibilities
1. Provide and maintain an efficient bookings system for all physiotherapy patients using a computerised system (SAP)
2. Oversee the accurate completion of all charge sheets within the Physiotherapy department for both outpatients and inpatients and charging for consumables where appropriate
3. Organise and manage the Physiotherapy teams Outpatient clinics (to include classes, pre-op assessments
4. Managing the Patient Discharge process and follow up Patient Satisfaction surveys
5. Provide general administrative support to the Head of Department and Lead Physiotherapists
6. Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
7. Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face-to-face meetings, telephone or letter. Ensure an accurate record of the communication is held
8. Maintain departmental electronic and manual filing systems accurately
9. Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
Who we're looking for:
10. Someone who is highly organised and able to manage workload.
11. Experience in an administrative based position or in a similar environment would be beneficial.
12. An excellent communicator and capable of delivering excellent customer service.
13. Good computer skills and competent with Microsoft Office packages.
14. A team player confident in interacting across a diverse range of people.
Hour:- Part time 16 hours per week - Mon and Thurs - 2-3 Saturday Mornings.
Contract:- Permanent
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
15. 35 days annual leave inclusive of bank holidays (pro rata)
16. Employer and employee contributory pension with flexible retirement options
17. Spire for you’ reward platform - discount and cashback for over 1000 retailers
18. Free Bupa wellness screening
19. Private medical insurance
20. Life assurance
21. Free onsite parking
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Closing Date : If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.