Overview
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will play a vital role in ensuring the smooth operation of our practice by managing patient interactions and administrative tasks. This position requires strong organisational skills, a professional demeanour, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
* Greet patients warmly and assist them with the check-in process.
* Schedule appointments and manage the calendar for healthcare providers.
* Answer phone calls promptly, addressing inquiries and directing calls as necessary.
* Maintain accurate patient records and ensure confidentiality in accordance with regulations.
* Process patient information, including insurance details and medical histories.
* Handle billing inquiries and coordinate with insurance companies as needed.
* Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
* Collaborate with medical staff to ensure efficient patient flow and high-quality service.
Qualifications
* Previous office experience is essential; experience in a medical setting is preferred.
* Strong administrative skills, including proficiency in using office software and equipment.
* Excellent verbal and written communication skills to interact effectively with patients and staff.
* Ability to work independently as well as part of a team in a busy environment.
* Strong attention to detail and organisational skills to manage multiple tasks efficiently.
* A compassionate approach towards patient care, demonstrating empathy and professionalism at all times. If you are passionate about providing exceptional service in a healthcare setting, we encourage you to apply for this rewarding opportunity.
Job Types: Part-time, Permanent
Pay: £12.21-£13.21 per hour
Expected hours: No less than 20 per week
Work Location: In person