Job Title: Digital Systems Trainer
To support our transformational digital strategy, the Learning and Development team has an exciting new role for a Digital Systems Trainer to join the Barchester family.
The Digital Systems Trainer is a new position responsible for implementing Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS, ensuring full integration, adoption, and ongoing maintenance.
Reporting to the Head of Digital Training, the Digital Systems Trainer will be a key member of the Digital Transformation Team, working closely with implementation leads, operations, the L&D team, and project teams.
The role involves designing training strategies and materials, delivering training across all sites via face-to-face classroom sessions, individual coaching, remote video training, and post-training support. Additionally, the trainer will act as a subject matter expert on various aspects of digital training and provide guidance on change management across the organization.
The role requires significant travel within a designated division/region, including national travel and overnight stays as needed.
About Barchester Healthcare
Barchester Healthcare is one of the UK's leading healthcare providers, ranking as the third-largest with over 250 nursing homes and hospitals nationwide. With a robust new build program, we plan to open 10 new homes each year for the next three years, reflecting our ongoing expansion.
Required Experience
* Experience delivering digital systems training from inception to implementation, ideally within a healthcare setting
* Experience managing large-scale digital projects across multiple sites
* Excellent written and communication skills
* A strong focus on customer satisfaction for internal stakeholders
* Ability to meet tight deadlines and KPIs
* Teamwork and collaboration skills
* Ability to work independently and proactively
* Attention to detail and good design sense
Barchester has been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for, and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you're looking to develop your career with an employer that supports growth and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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