Overview
Location: East Sussex
Role type: Full Time, Monday to Friday, 9:00am – 5:00pm
Salary: £27,000 – £30,000 (dependent on experience)
Holiday: 25 days plus 1 day for your birthday
Role Overview
We are seeking a detail-oriented and professional individual to manage service charge accounts and provide excellent support to our clients. The successful candidate will demonstrate strong financial management skills, excellent communication, and a proactive approach to problem-solving.
Key Competencies
* Financial Management: Ability to interpret financial information to ensure service charges are managed effectively, including drafting budgets, monitoring expenditure, preparing year-end accounts, and reporting to board members.
* Implementation & Accountability: Strong organisational skills with the ability to systematically complete essential tasks on time.
* Customer Service & Communication: Committed to delivering outstanding client service through clear, professional communication.
* Professional Competence: Capable of assessing complex issues, identifying options, and planning for resolution.
Qualifications
* A good standard of education is essential.
Experience
* Preferably experience in budget preparation, bank reconciliations, credit control, and preparation of year-end accounts.
Skills
* Ability to prioritise workload and work under pressure
* Excellent written, verbal, and presentation skills
* Strong numeracy skills
* Good problem-solving ability and analytical skills
* Proficient in Microsoft Office; knowledge of Qube advantageous
* Team player, willing to share knowledge and support colleagues
Attitude
* Accountable – takes personal responsibility for resolving matters
* Thorough – attention to detail
* Committed – takes pride in work and team performance
* Mature – calm, measured, and common-sense approach
* Positive – optimistic, proactive, and solution-focused
Key Responsibilities
* Financial Management
* Creation of service charge demands
* Processing invoices and tenant receipts
* Online banking, BACS payments, and cheque processing
* Preparing, reviewing, and implementing annual budgets for each block
* Monitoring income & expenditure against budgets and taking corrective action as needed
* Preparing reports on key management and financial aspects for Directors/Freeholders/Board Members
* Reviewing draft service charge accounts and liaising with clients regarding certification and distribution, including preparation of notes
* Managing outstanding debts once routine credit control procedures are complete
* Responding to client enquiries
Contact
Matty Stratton
www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
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