Welcome Host
25 hours a week working 5 days over 7
Walsall, West Midlands
Summary : We don’t just sell products – we create shopping experiences!
We’ve been offering premium brands at discount prices for nearly 40 years. Hugely proud of our past but always looking forward, we’re passionate about a better retail future for our customers and our people. Our team is changing the way we interact with customers throughout our stores and leading in transforming retail.
This is a role for a Welcome Host, someone who is committed, enthusiastic and takes great pride in their work. We are looking to appoint someone with a friendly disposition who is confident in dealing with customers whilst striving to deliver exceptional levels of customer care and service at all time in this front-of-house role.
We are looking for motivated individuals who will be dedicated to shaping the customer experience within our stores.
What you’ll be responsible for : Helping to build the next-generation Boundary Outlet Experience!
1. Meet and greet all visitors to the store with a warm and friendly welcome
2. Delivering outstanding customer service at all times
3. Confidence to deal diplomatically, politely and courteously with the general public, staff, managers and our security team
4. Observant, flexible and friendly positive attitude
5. Duties will include complaint handling and dealing with general enquiries in a friendly and efficient manner
6. Committed and vigilant, previous experience of retail security is desirable
7. Recognising the importance of always achieving high standards of appearance, performance and professionalism.
The Perks :
8. Company Pension Scheme
9. Employee Assistance Program
10. Long Service Awards
11. Store Discount
12. Free Parking
13. Subsidised Meals
14. Learning & Development Programmes