The role
As a People Systems & Benefits Advisor, you’ll play a vital role in supporting the smooth running of our people systems and employee benefits processes across our brand. You’ll be responsible for ensuring that all employee data within our HR systems is accurate, up to date, and compliant - helping to deliver a seamless experience for our store teams, distribution centres, and Head Office colleagues.
You’ll act as the main point of contact for HR system and benefits queries, providing guidance and troubleshooting support, while also helping to drive process improvements and system enhancements. Working closely with HR, Payroll, IT, and external partners, you’ll ensure that our people technology and benefits offering continue to evolve in line with our business needs.
About the team
This role sits within the Payroll Team and reports to the Head of Global Payroll. You will work closely with the wider People & Culture team, including the People Partnering and Talent Acquisition teams, to deliver a professional and efficient service to our UKEU employees.
AllSaints offers a fun, creative, and casual working environment where individuality is valued and collaboration is encouraged. This is a fantastic opportunity for an ambitious, highly motivated and detail-oriented People Systems & Benefits Advisor to join our Global Payroll team to gain new experiences while working with a passionate and friendly team.
What you’ll be doing (key responsibilities)
Your responsibilities will be split across three core areas, ensuring a smooth employee journey and operational efficiency.
Systems
1. Manage the epi-use / success factors ticketing portal and ensure issues/change requests have been raised and that we are on track with scheduled system updates
2. Maintain the report centre and support with scheduled and adhoc reporting for the wider team
3. Prepare monthly audit and headcount reports for Finance, IT and the security team
4. Host monthly training for new starters on Success Factors
5. Collaborate with teams (e.g. retail operations) to continue to look for ways to improve our systems to ensure things are running as efficiently as possible
6. Manage audit checks to ensure Success Factors is updated to reflect changes including policy updates to ensure we are compliant
7. Prepare quarterly people statistics from Success Factors reporting and share with the senior leadership team
8. Managing new starter and leaver door access/staff cards using WINPAK/Paxton and keeping the staff cards and fobs tracker up to date.
Benefits
9. Manage our Reward and Recognition scheme with Nectar. Maintaining the Nectar platform by adding / removing starters and updating changes to reporting lines and role changes
10. Support with awarding points for retail incentives and managing any new incentives throughout the year
11. Manage and set up any new global wellbeing challenges typically scheduled key points in the year
12. Scope out any new benefit offerings to ensure our corporate package remains relevant and competitive
13. Work closely with the Brokers that handles all our benefits
14. Adding new directors to the Bupa healthcare screening
15. Ensure our benefit summaries and offers are up to date with any changes following renewals and any new partnerships
16. Collate and prepare UKEU employee wardrobe data for the IT team to support with the seasonal refresh
17. Manage the service proposition for the long service award. Prepare long service letters and awards and ensure up to date across all systems
Payroll
18. Support the payroll function by helping to process any team changes submitted on the platform so they are captured in time for monthly payroll processing
19. Monitoring any technical system issues reported in a timely manner so that nothing is missed for payroll cut off
20. Support with monthly spot checking during the peak period
21. Carry out monthly payroll audit checks during busier periods so nothing is missed and we are compliant
WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)
22. A Collaborative Team Player: You thrive in a team environment. You use your skills to support colleagues, and foster a positive, inclusive atmosphere where everyone feels valued and can do their best work
23. Brand Ambassador: Your genuine love for fashion is evident. You'll be an ambassador for our brand, connecting with customers and colleagues over the power of an amazing outfit
24. Driven by Success & Tenacity: You possess a winning mentality. You're resilient, focused on solutions, and committed to overcoming challenges to deliver outstanding results
25. Commercial Acumen: You have a deep understanding of retail business. You actively leverage data to gain insights and anticipate customer needs
26. Integrity: You embody our core values through your honesty and trustworthiness. You're dedicated to protecting our brand, caring for our customers, product, profit margins, and the health and safety of our teams and environments
27. Strong attention to detail and accuracy. Eager to learn, proactive, and curious. Highly organised with the ability to manage multiple deadlines effectively
About the location
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty.. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
What we stand for
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Benefits
28. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
29. We are a disability committed certified employer
30. Employee discount for you to spend with family and friends
31. 25 days holiday increasing to 28 days after 2 years continuous service
32. Bank holidays, birthdays and volunteering days off
33. Access to dental cash plan & free virtual GP appointments through Aviva
34. UNUM employee assistance helpline
35. Life assurance cover
36. Access to discounted gym membership and corporate discounts
37. Hybrid working in our historic East London studios, working hours are 9-5.30pm
38. Free, confidential, wellbeing and lifestyle support with Retail Trust
39. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
40. Health days for you to use either for physical or mental wellness
41. Dedicated mental health support from our mental health first aiders
42. Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#li-hybrid