A client within the Public Sector based in Leicestershire is currently recruiting for a Principal Officer – Repairs to join their Repairs Team. This is a full-time, temporary position on an ongoing basis. The ideal candidate will have experience working within a local authority in a housing repairs and maintenance environment.
The Role
The key purpose of this role is to deliver a high-quality, customer-focused repairs service by leading the responsive repairs team and business support functions. This includes managing operatives and contractors, and ensuring service improvement and regulatory compliance.
Key responsibilities will include but are not limited to:
1. Leading and managing the responsive repairs team and business support staff.
2. Ensuring repairs are completed efficiently, from identification through to resolution.
3. Managing external contractors and disrepair claims.
4. Monitoring performance and customer satisfaction to drive continuous improvements.
5. Collaborating across voids, tenancy, and investment teams.
6. Deputising for the Repairs and Investment Manager as required.
The Candidate
To be considered, you will require:
* A relevant construction-related qualification (e.g., degree or membership of RICS/CIOB), or substantial equivalent experience.
* Experience managing property repairs services.
* Knowledge of construction health and safety legislation.
Beneficial skills include:
* Experience leading teams and managing both in-house operatives and external contractors.
* Ability to analyze performance data and implement service improvements.
* Strong communication, budgeting, and IT skills.
The client is looking to move quickly and is offering £27 per hour Umbrella LTD Inside IR35 (approximately £22 per hour PAYE).
How to Apply
If interested, please email your updated CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the role further.
If this role isn't suitable but you're seeking other opportunities, contact us as we cover all construction-related vacancies in the region.
Referral Bonus
If you know someone who might be interested, please pass on these details. Successful applicants will receive a £250 referral bonus after completing an initial probationary period.
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