Head of sales

📝 Head of Telemarketing

💰 £45,000

📍 London-based (Hybrid role)


We’re working with a well-established, fast-growing commercial organisation to find an experienced Head of Telemarketing to lead and develop a high-performing team that plays a central role in revenue delivery and future talent development.


Reporting into senior leadership, this role owns the end-to-end delivery of telemarketing activity across a varied portfolio of campaigns. Alongside performance, there is a strong focus on people leadership, with the team acting as an important entry point into wider commercial roles across the business.


This is a great opportunity for a confident, commercially minded leader who enjoys operating in pacey, target-led environments and takes real pride in developing people at the early stages of their careers.


What will this role include? 🚀

* Leading and managing a growing telemarketing team, ensuring performance targets and KPIs are consistently met
* Planning and delivering telemarketing campaigns in collaboration with internal marketing teams, including resourcing, data usage, targets, and timelines
* Recruiting, on boarding, and developing ambitious individuals, building a strong internal talent pipeline
* Driving team engagement and retention through regular feedback, development initiatives, and progression planning
* Owning performance reporting and providing clear, actionable insights to senior stakeholders
* Designing and delivering structured training and development sessions
* Supporting internal progression into broader commercial roles across the organisation
* Working closely with cross-functional teams to ensure telemarketing activity aligns with wider commercial objectives


The ideal candidate will have / be 🎯

* Proven experience leading teams in a sales or KPI-driven environment
* A commercially astute leader with a track record of driving performance and addressing under performance effectively
* Confident communicator, comfortable delivering clear, constructive feedback
* Experience developing early-career or entry-level talent
* Passionate about building inclusive, supportive, and high-performing teams
* Comfortable working cross-functionally and managing multiple stakeholders
* Organised, adaptable and able to juggle multiple projects simultaneously


Key Skills 🧠

* Leadership & people management
* Coaching & development
* Performance management
* Commercial awareness
* Planning & organisation
* Stakeholder management
* French and German language would be an advantage.


Why this role?

This is an opportunity to step into a senior, influential leadership role within a business that values development, internal progression, and long-term growth. You’ll have real ownership, visibility, and the chance to shape how early commercial talent is developed across the organisation.


#beSAVVY