Department:
Claims Management
Location:
Glasgow
Description
Davies are looking to recruit a talented Liability Claims Handler to join our growing Casualty team, the ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.
This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role.
Key Responsibilities
* Liaison with Insurers, Policyholders and Brokers
* Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
* Obtaining all necessary evidence and relevant documentation
* Determining appropriate actions for the resolution of the case
* Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
* Negotiating settlement where appropriate, within agreed authority limits
* Corresponding with all parties professionally to proactively progress the case to conclusion
* Handling all cases in accordance with the client's requirements by referral to documented procedures at all times
* Maintaining a proper reserve at all times by regular review
* Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Skills, Knowledge & Expertise
Essential:
* Experience handling EL & PL claims
* Knowledge of how to value an injury claim
* Good communications skills at all levels
* Excellent customer service
* The ability to work as part of a team
* Take responsibility for your own workload
* Must be able demonstrate adaptability and flexibility
* Good planning and organisational skills
* Strong IT skills
Desirable:
* Knowledge of reserving philosophies
* Knowledge of Civil Procedure Rules and the Claims Portal
Job Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
INDUKI