Information & Control Officer
Waverley Court
Salary: £33,287 - £39,129
Hours: 36 per week, 52 weeks
We have an exciting opportunity for a highly motivated and experienced individual to join the Area Based Regeneration and Shared Repairs Service in the Low-Rise Area-Based Investment team (Mixed Tenure Improvement Service).
The successful applicant will be responsible for managing complex complaints, Freedom of Information Requests and service enquiries, along with data collection and monitoring during project delivery and systems administration of the Case Management System. They will work closely with the in-house Finance Team to support the day-to-day administration of all finance-related issues and to provide management information to enable service level decision making and improvement in a busy and complex environment.
You should be confident in supporting two busy teams and have strong communication skills.
The postholder will be expected to provide ad-hoc systems training, guidance, and support for the wider staff group.
If you are someone who enjoys new opportunities and have strong communication skills demonstrating our behaviours - respect, integrity and flexibility we would love to hear from you.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
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