Are you passionate about perfume and love people? Do you want to be part of a supportive team and thrive in a fast-paced environment? Every day, our Team Leaders work hard to ensure their team and customers feel valued, confident, and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operations of the store. You will lead by example, motivating and supporting a diverse team to achieve key targets that drive the success of your store.
Responsibilities include:
* Coaching and mentoring staff to ensure their success
* Motivating the team to meet and exceed store targets, with incentives and prizes to recognize success
* Supporting the Store Manager with rosters, payroll, stock loss prevention, and store procedures
* Stepping in during the Store Manager's absence to keep operations smooth
* Being a key holder to open and close the store at the correct times
* Providing exceptional customer service and leading the team by example
* Working regular hours with a rota provided at least 4 weeks in advance
* Receiving Christmas sales commission based on store performance and hours worked
* Enjoying 30 days holiday (pro-rated), 20% staff discount on perfume, and participation in customer offers
* Additional discounts with our partners, including Superdrug and 3 mobile
* Opportunities for prizes, incentives, and continuous development through training
* Access to Wagestream for financial wellbeing and other benefits like pension and health coverage
* Encouragement for internal progression and apprenticeship schemes
Ideal candidates will have:
* Talent for building relationships, coaching, and mentoring
* A passion for teamwork and success
* Enthusiasm for learning about perfume
* Flexibility in work patterns
* Previous leadership experience or readiness for a step up from sales advising
At The Perfume Shop, people are at the heart of everything we do. We seek individuals with talent, passion, and a spark to help us achieve our vision. The Perfume Shop is part of AS Watson Group, the world's largest health and beauty retailer, operating over 16,500 stores across 28 markets with a revenue of US$23 billion in 2023, serving over 5.5 billion shoppers annually through offline and online platforms.
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