Description We are currently looking for an Adverse Incident Team Manager to join our Patient Safety Monitoring Team within the Safety and Surveillance group. This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The new Safety and Surveillance Group brings together into a single integrated structure of devices and medicines safety expertise with enforcement capabilities. These functions will be supported by our data and evidence generating capabilities complementing our signal generating capabilities produced via the new Safety Connect System. The Patient Safety Monitoring Function is responsible for developing and delivering a world class vigilance system to detect and monitor safety signals for medicines, medical devices, vaccines and blood products. What’s the role? To lead one of six Adverse Incident teams within the Adverse Incidents and Signal Analysis team within the Patient Safety Monitoring Function. The teams are responsible for receipt, classification and processing of all adverse incident reports, responding to vigilance enquiries, provision of incident data to stakeholders, and vigilance signal detection, evaluation and management to ensure product safety issues and risks to public health are identified and evaluated. Key responsibilities: Manages the day-to-day performance and performance management of an adverse incident and signal team to maintain adherence to high level targets and Agency delivery plans. Responsible for prioritising work and workload fluctuations within an incident and signal team and supporting the Head of Adverse Incident s and Signal Analysis to ensure appropriate resource is allocated across teams to effectively meet targets. Develops specialist knowledge within an incident and signal team to ensure the team is able to produce all work accurately and to a high standard and to ensure continuing professional development of all staff in the Unit through the Vigilance Competency Framework and other accreditation programmes for career pathway development. Supports Managers in the Patient Safety Monitoring Function on incident management issues and specialist technical areas. Brief wider Committees regarding routine incident management activities as well as emerging/high profile issues when required. Providing timely, up-to-date and relevant adverse incident information to all stakeholders. Who are we looking for? Our successful candidate will have: Effective leadership skills to enable the team to develop and deliver work on time and to a high standard. Works effectively as part of a multi-disciplinary team to maintain positive working relationships, working across boundaries and adding value through strategic thinking. Significant experience of evaluating data from a wide range of sources, and in Vigilance Signal Management in order to make effective decisions from the evidence presented. An understanding of the use of information systems involved in the reporting of adverse incidents and signal management to support business processes including sharing information externally with stakeholders. A University degree or equivalent qualification in disciplines such as: pharmacy, medicine, nursing, physiology, pharmacology, toxicology, biological sciences, engineering or other appropriate life science. If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of university degree or equivalent qualification for this role in disciplines such as: pharmacy, medicine, nursing, physiology, pharmacology, toxicology, biological sciences, engineering or other appropriate life science. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. Use of AI in Job Applications Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible. Closing date: 08 August 2025 Shortlisting date: From 11 August 2025 Interview date: w/c 18 th August 2025 Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk. In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, Florentina.Oyelami@mhra.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk info@csc.gov.uk Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ