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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing a portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.
Key Responsibilities
* Creating memorable customer experiences through authentic service.
* Achieving sales targets and performance metrics.
* Interacting with customers, educating them about products, and building rapport.
* Maintaining store standards, including visual merchandising, managing deliveries, stock replenishment, and adhering to safety procedures.
* Managing cash and following security, safety, and stock accuracy policies.
* Encouraging customer loyalty through updates on collections and gathering customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work under pressure in a fast-paced environment.
US Candidates Only
* Compliance with company's AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Clothing allowance, training, bonuses, discounts, holidays, referral bonuses, and more.
Our DEI Commitment
We aim to create a culture that celebrates diversity, promotes inclusion, and ensures equity. We are committed to listening, learning, and making lasting changes to foster a sense of belonging for everyone. Our mission is to embed diversity, equity, and inclusion at the heart of our business, creating a culture where everyone can be their authentic selves. We acknowledge the journey ahead and are dedicated to being champions, allies, and inclusive in all we do.
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