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Duty manager

Birmingham (West Midlands)
Fazenda Group
Duty manager
Posted: 23h ago
Offer description

Benefits of being a Guest Service Representative at
Fazenda:


* Enhanced
maternity and paternity pay up to 9 months full pay

* Christmas
Day and New Year’s Day closures to guarantee time off with your loved ones

* 50%
brand discount on both food and drink

* Free
meals during breaks

* Complimentary
meal for two to celebrate your work anniversary each year you're working
with us

* Employee
assistance programme

* A
supportive and inclusive leadership team

* Opportunities
to develop and progress


The advertised wage is inclusive of an hourly rate of
£12.40 per hour plus anticipated tronc of approximately £6.00 per hour.

We are looking for an engaging and passionate hospitality
professional to join our team as a Guest Service Representative! You will
bring out the best in team members by harnessing and developing individual
talent and lead the team to consistently perform to a high level and deliver an
exceptional experience for our guests.

We believe that it is our people that make the difference
and help us stand out as being the best. If you are passionate, warm and
genuine, we want to hear from you. You will need to be a strong communicator, a
team player, have the willingness to learn, show great initiative and share our
values of providing the highest quality of service and products to all our
guests.

More about the role of Guest Service Representative

The role of the Guest Service
Representative is to effectively manage the day to day running of the
restaurant, ensuring exceptional levels of guest care are consistently
delivered.

You will work hands-on alongside the Team, focusing on
delivering an exceptional guest experience and maintaining high operational
standards. While you may assist with some management tasks, your primary
responsibility will be to lead by example on the restaurant floor, ensuring
seamless service and addressing any immediate operational needs.

About Us

























At Fazenda, we are proud to offer an authentic Churrasco
Experience, from the Pampas of Southern Brazil to the UK. Offering continuous
table-side service of the finest grilled meats, our mission is to elevate
rodizio dining to unparalleled heights.

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