What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
* Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
* Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates
* An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
* After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
* Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
* Life Assurance - You are covered for death in service life cover of up to three times annual pay
* Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
* A great holiday package
About the role
Exciting opportunities have arisen at Didcot to join the management team as a Band 3 Warehouse Team Manager. This role will include weekend work.
You will be responsible for
* Ensuring the efficient, timely and secure workflow of stock through the warehouse from receipt to despatch.
* To manage, coach and train a team of warehouse operatives to achieve flexibility, productivity and service level commitments to customers.
You will need
Key Accountabilities:
* To lead, motivate and develop warehouse team members through performance management to achieve KPI's for cost, service and people
* Welfare, security, health and safety of team members
* To deputise for the warehouse manager
* To liaise and consult with the warehouse manager on customer service priorities.
* Resolution of customer service issues in a timely manner.
* Recruitment and training of warehouse operatives to maintain KPI's
* To control absence and holiday allocations
* Disciplinary and grievance investigations, action up to a final written warning
* Maintenance of departmental KPI's
* Maintenance of good colleague relationships including trade union representatives
* Maintenance of a heightened awareness of the need to protect the Company stock from either theft or damage
* Work to and within provided budgetary constraints for warehouse expenditure; exercise plans to reduce stock loss and control of MHE damage
Skills/Knowledge:
* Management/supervisory experience in a unionised environment
* Experience of customer service environment
* Experienced of dealing with grievances and disciplinary issues
* Excellent PC and organisational skills
* Methodical approach to figures and reporting
* Broad understanding of warehouse and transport processes
* Good working knowledge of warehouse management systems
* Understanding of people planning and scheduling processes
* Extensive knowledge
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