Company Description
Founded in 2021, Revalize empowers manufacturing businesses to better design, model, develop, and sell—powering greater outcomes across the entire manufacturing value chain. Revalize leads with an AI-forward mindset—using technology as a catalyst, not a compass. We're shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity and accelerate the journey from idea to cash.
Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg.
Job Description
As a CPQ Implementation Specialist, you will work with project managers and business analysts to deliver implementation projects. You will also provide mentoring sessions to customers and respond to their ad-hoc requests, offering subject matter expertise and guidance. The role involves managing multiple tasks, troubleshooting, and documenting solutions.
Our customers are manufacturing companies, so daily activities include analysing, designing, and delivering solutions specific to customers' products, services, pricing, business rules, and selling process objectives.
The successful candidate will likely have experience in manufacturing or engineering. They will be inquisitive, a logical thinker, have an interest in process improvement, and how products are manufactured and sold.
Responsibilities
* Contribute to the Professional Services team by providing excellent customer service and support
* Review, analyse, and evaluate customer business requirements, product compatibility rules and solution objectives
* Participate in ongoing implementation team decisions and internal projects
* Lead implementation-specific activities and workshops with new and existing customers
* Input issues and case data into customer-facing and internal issue-tracking applications.
Qualifications
* Bachelor's degree or equivalent experience
* Fluent in English
* Some travel to clients
* Strong interpersonal and communication skills
* Technical aptitude and ability to learn new software quickly
Preferred
* Familiarity with CPQ products or Product Configurators
* Experience in JavaScript, CSS, HTML, and SQL.
* Knowledge of technology, such as internet technologies and web applications
* Experience in Manufacturing or Engineering
Additional Information
Revalize designates standard working hours as 8:00 am to 5:00 pm Eastern Time (ET) for employees based in the United States and 08:00 to 17:00 Central European Time (CET) for employees operating within the EMEA region.
Qualified applicants will be asked to complete a 30 minute online pre-employment assessment as part of the recruitment process.