Job Description
Job Title: Recovery Specialist\nLocation: Community-Based / Hybrid – Hillingdon\nSalary: £31,873 – £36,927 DOE\nContract: Full-Time, Permanent (37.5 hours per week)\n\n(Roles also available in Brent, Barnet, Hillingdon, Hammersmith and Fulham, Harrow and Hounslow)\n\nRole Overview:\n\nWe are currently recruiting for Employment Specialists to support the delivery of the Connect to Work model across West London. This is an opportunity to work within a purpose-driven organisation helping individuals with health conditions or barriers to employment secure meaningful, sustainable jobs.\n\nAs an Employment Specialist, you will manage a caseload of up to 25 participants, delivering one-to-one support to help them prepare for, enter, and sustain employment. You will work within a Primary Care Network (PCN) environment and in the community—supporting participants through all stages of their employment journey, including engagement, vocational profiling, job search, placement, and in-work support.\n\nYou will build strong relationships with clients, health professionals, community stakeholders and employers to deliver a tailored and person-centred service that promotes social inclusion, wellbeing, and independence through work.\n\nKey Responsibilities:\n\nDeliver the IPS model with fidelity, providing personalised, strengths-based employment support.\nManage a caseload of approximately 25 participants, supporting them into suitable paid work.\nCarry out vocational profiling, job matching and employer engagement activities.\nLiaise with GPs, mental health professionals, and other referrers to ensure smooth client transitions.\nProvide in-work support and coaching, gradually withdrawing as appropriate.\nGenerate referrals through proactive partnership work and service promotion.\nTrack outcomes and ensure performance against KPIs – including 6 new programme starts and 3 job outcomes per month.\nWork 4 days per week in the community, with flexibility for admin or remote tasks.\nEssential/Desirable Criteria:\n\nEssential:\n\nExperience supporting people into employment (e.g.
employability, careers guidance, IPS, recruitment).\nStrong interpersonal and communication skills.\nOrganised, target-driven and comfortable working independently.\nKnowledge of the IPS model (training provided if not previously delivered).\nAbility to build rapport with diverse stakeholders and promote services effectively.\nComfortable working across multiple boroughs and locations.\nBasic IT skills and proficiency with case management or CRM systems.\nDesirable:\n\nPrevious experience in mental health, primary care, public health or community-based services.\nExperience working to performance targets in a fast-paced, outcomes-focused environment.\nDriving licence and access to a vehicle (desirable, not essential).\nBenefits:\n\n£8 per day allowance for refreshments while working in the community\nPaid travel between appointments (excluding first/last journey of the day)\n25 days holiday + bank holidays, rising to 28 with service (option to buy more)\n2 paid volunteering days per year\nEnhanced pension (post 6 months)\nLife Assurance – 3x salary\nFull access to CPD and funded professional development (e.g. apprenticeships, master’s programmes)\nActive inclusion and diversity networks\nFlexible working opportunities from day one\nHealth cash plan and employee assistance programme