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Learner engagement coordinator

Manchester
Coordinator
Posted: 8 December
Offer description

The Role As a Learner Engagement Coordinator, you will play a pivotal role in enrolling learners, establishing relationships, and ensuring their active participation in our training provision. Join us in our mission to match the right learner with the right program and make a positive impact together. Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be: - Take accountability for enrolling local learners onto the adult skills training provision, mainly in Greater Manchester but also across the North West during busy periods. - Liaising with our learner recruitment teams to ensure that referrals are dealt with in a timely manner, undertaking pre-course eligibility checks and processing information prior to courses starting. - Attending in-person enrolment events at a range of venues including our Skills Hub, Jobcentre Plus sites, and community outreach venues. - Determining eligibility and suitability of learners for our provision, including ensuring that they possess the correct ID, and accessing Prior Learning Records. -Providing robust Information, Advice & Guidance, clearly communicating information on our courses, including dates, times, aims & objectives and required commitment. - Build and nurture trusting relationships with learners, providing ongoing support and guidance to ensure their maximum participation and engagement in our training programs. - Enrol learners onto the Realise platform and assume responsibility for accurately entering learner information onto the Individualised Learner Record (ILR). - Ensuring funding & compliance rules are followed at all times. - Taking responsibility for processing and monitoring DBS checks on behalf of learners, and undertaking other duties such as exam invigilators as required. NB. This role is a fixed term contract until 31st December 2026. The Benefits - 25 days holiday plus public and bank holidays - Birthday and Christmas Eve off - Flexible working - Health Shield scheme - Life insurance - Enhanced maternity, paternity and adoption pay - Sick pay - Bereavement leave - Employee Assistance Programme - £1,000 employee referral bonus About You - Excellent interpersonal and communication skills to establish and maintain trusting relationships with learners, motivating and supporting them throughout their training journey. - Strong collaboration skills to work alongside sales, Tutors and other stakeholders in ensuring the success of training provisions. - Attention to detail and organizational abilities to manage learner information and ensure compliance with ILR requirements. - Familiarity with the adult skills training landscape, funding regulations, and quality assurance frameworks is advantageous. - Self-motivated and proactive attitude, with the ability to work independently and as part of a team. - Proficiency in IT systems and data management for accurate learner information entry. - Full UK Driving License and own car to travel as part of the role. ​ What Happens Next? ​ - The Realise Recruitment team will be in touch, regardless of the outcome. - Our interview process is tailored to each role and can be in-person or held remotely. - You can expect a one-stage interview process for this position, which will compromise of a one-hour formal interview, likely on Teams, where we will ask you competency and behavioural questions. - As an inclusive employer please do let us know if you require any reasonable adjustments. ​ About Us ​ - Realise helps more than 18,000 learners every year to achieve their goals. We only specialise in the areas we have in-depth expertise in, that’s early years & education, health & social care, transport, business skills, and adult skills. - Our mission has always been clear, to deliver great training programmes. - We promote the wellbeing of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations. - Please be aware that all successful applicants will undergo a DBS and online search check at the job offer stage. We request proof of qualifications and the Right to Work in the UK. - Realise is committed to investing in the latest technology to support our learners and teams. As part of our quality assurance and training processes, we may occasionally record audio and visual content. By applying, you acknowledge and accept this as part of our working environment. ​ ​

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