Job Description
£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User Allowance
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Full-time – 35 hours per week
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South East London - Hybrid
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Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
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Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation. Our ideal candidate will have:
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1. A proven background of working in a front-line customer service environment – preferably in the housing sector.
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2. A commitment to excellent standards of customer care.
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3. Good IT and numeracy skills.
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4. Excellent verbal and written communication skills.
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5. Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.
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6. An understanding of issues relating to diversity...