Job Description – Operations Manager What We Offer * Competitive salary (negotiable based on experience). * Excellent career progression opportunities within a fast-growing company. * Dynamic, supportive, and growth-oriented environment. * Hybrid role with significant travel opportunities. Company Overview Concept Resources are partnering a forward-thinking and rapidly expanding facilities management company, delivering high-quality cleaning, security, and maintenance services across the UK. Due to continued growth, we are seeking an experienced and qualified Operations Manager to join our leadership team. Role Overview The Operations Manager will lead and support a team of Area Managers and Supervisors to ensure the delivery of exceptional facilities management services. This role requires a proactive, client-focused professional with strong problem-solving skills and the ability to manage contract performance, drive operational excellence, and maintain strong client relationships. The position will be hybrid, with regular travel required across contracts, and reports directly to the Managing Director. Key Responsibilities * Lead, manage, and mentor Area Managers and Supervisors to ensure high performance across multiple contracts. * Oversee daily operations, ensuring service delivery meets contractual requirements, quality standards, and client expectations. * Take ownership of contract P...