Job overview
We are looking for a proactive and detail-oriented Team Administrator to support our Nutrition & Hydration (N&H) Team with a keen eye for detail and the creative ability to produce high-quality documents such as menus, posters, and leaflets using tools like Canva.
The post holder will be responsible for a wide range of administrative tasks including meeting coordination, document preparation, email management, data entry, supporting audits, training sessions and support projects. You’ll also help maintain our digital systems like SharePoint and MS Teams, and occasionally deputise for the Business Support Administrator.
The post holder will be able to work on their own initiative, prioritise workload and meet deadlines, collate data and maintain standards relating to administrative processes.
They will be required to work as an effective member of the team.
The successful candidate will have excellent communication and organisation skills, be proficient in all aspects of Microsoft Office and be innovative and adaptable with a desire to ensure robust and efficient administrative systems.
Main duties of the job
* Provide comprehensive business administration support within the designated service area.
* Manage and respond to centralised email accounts promptly and professionally.
* Create and format documents, reports, posters, and leaflets using Microsoft Office and Canva.
* Organise and support meetings, including preparing agendas, taking minutes, and tracking actions.
* Support audits, surveys, and service improvement projects.
* Ensure effective communication with clinical teams and external stakeholders.
* Uphold confidentiality and data protection standards in all administrative processes.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
Detailed job description and main responsibilities
* Provide efficient business administration across the service area
* Manage centralised email accounts and correspondence
* Organise meetings, take minutes, and maintain action trackers
* Assist with audits, surveys, and service improvement projects
* Order and receipt goods, manage stock, and report maintenance issues
* Support menu development and extended team projects
Person specification
Qualifications
Essential criteria
* GCSE Level 4 or equivalent in Maths and English Language
* NVQ Level 2 Business Administration or equivalent experience or education
Experience
Essential criteria
* Experience in a similar role with a knowledge of administrative systems and processes
* A proven record of being able to work within set timeframes working to priorities and deadlines
Desirable criteria
* Proficient in the use of Canva.
Knowledge and Skills
Essential criteria
* Effective verbal and written communication skills
* Knowledge and understanding of confidentiality and GDPR
* Proven ability to work on own initiative without close supervision
* Able to produce clear and accurate written and verbal documentation.
* Excellent attention to detail
* Able to support projects
Personal Attributes
Essential criteria
* Flexible and adaptable to meet changing needs of the service, taking on board new ideas, skills, and knowledge
* Ability to understand and comply with detailed procedures
* Commitment to continuous professional development
Other
Essential criteria
* Ability to work flexibly to meet the needs of the organisation.