Are you ready to be part of something
extraordinary? Look no further – Rockwater is a growing collection of
hospitality venues and outlets across the beautiful South Coast. Our portfolio includes
two, soon to be three remarkable beachfront venues, and an array of shacks
catering to those with a taste for on-the-go indulgence. We are currently
seeking a seasoned Manager to take the lead, overseeing the teams at 3 of our innovative to-go concepts ‘Shacks by the Shore’. If you are a passionate
leader who is obsessed with giving a great guest experience, we want to hear
from you!
The role.
As a Shacks Manager you will be
responsible for looking after both Shacks on the Shore’s within Rockwater
Village, one on Branksome Beach and the other on Sandbanks Beach. You will lead
two teams to deliver great standards of customer service, implementing
brand standards, impressive cost control and high standards of food safety and
cleanliness.
· Assist in recruiting, training and
motivating team members.
· Ensure high levels of customer
service by running organised shifts.
· Service standards are implemented and
adhered to by the team.
· Ensure any complaints are dealt with
in a prompt and professional manner.
· Deal with team member performance
issues and escalate where appropriate.
· Adhere to opening and closing duties
of the business.
· Demonstrate commercial awareness of
ordering, and stock control.
· Adhere to all aspects of Fire, Health
& Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards,
COSHH and any other company policies such as Stock and Cash.
· Must have drivers licence and vehicle to go between sites.
Joining us isn't just about a job; it's
about becoming part of a dynamic team that's all about creating unforgettable
memories. If you're excited about delivering outstanding experiences, then step
inside and discover the Rockwater way. Bring your enthusiasm, share your
skills, and be a part of transforming the ordinary into something truly
special.